How do I reset my password on the LevaData Platform? Follow

When using the LevaData Platform it is not uncommon to have forgotten your password, or to not have it saved on a new device or browser thus requiring it to be reset so you can regain access to the platform. Following these steps will assist you in performing the password reset:

Steps to Reset Your Password on the LevaData Platform

1. Go to the LevaData Platform
2. Enter the email you use for login
3. Click "Forgot Password?" directly below the password input field.

   

4. Enter the email address associated with your login and click [Reset Password]
   • Note: If your organization accesses LevaData via Single Sign-On (SSO), you will need to enter the email address that matches your SSO which may differ from your normal email address.

   

5. The platform will confirm that an email has been sent to you:

   

6. And the email will arrive with the subject "Password Reset" that contains a custom link for you to perform the Reset Password action.

   

7. When Changing your Password, following the listed requirements, then choose a new password and input it twice. If you have a modern browser, you can right click on the field and have it suggest a strong password that meets the criteria listed and then save it to your browser or password manager. Hit [Set Password] to finish the task.

   

8. You should be all set and ready to login and access the LevaData Platform with your new password.