Two-Factor Authentication Follow

Users who have two-factor authentication (2FA) enabled can login to the LevaData platform with an additional layer of security to ensure strong identity and access management. If enabled, the user will experience the following when logging in for the first time:

Upon entering the password, the user would be shown a QR code, which they would need to scan with a mobile authentication (e.g. Google, Authy, etc.) and enter the numerical code provided by the mobile authenticator.

For each subsequent login beyond the first, the user will no longer need to re-scan the QR code but will instead have to enter the numerical code from the mobile authenticator application they have setup/connected.

Activate Two-Factor Authentication for a User (Tenant Administrator)

Only a Tenant Administrator can perform this process.

1. Click the three-dot menu in the upper right.
2. Select Administration from the dropdown list of values.
3. Navigate to the User Configuration tab.
4. In the User Configuration table, for the associated row of any given user, reference the 2FA Status column and toggle them from Disabled to Enabled via the dropdown in order to activate 2FA for their user account.

After the tenant administrator performs this action, the user will enter the 2FA setup process on their next login attempt.

Important Note: This option should not be enabled unless your organization has already provided authentication information to our engineering team in order to ensure that your unique authentication method is setup to work correctly with LevaData Platform. If you need to schedule a brief discussion with our team to enable this level of security for platform access, please reach out to our customer support team and we can setup that discussion for you.